Privacy and Personal Data Collection Policy
In order for us to provide our service to the users of our platform, it is necessary for us to collect,
store, use, process, share and update the personal data of all users. This Privacy and Personal Data
guidelines for the collection and use of users' personal data.
changed from time to time.
HAVE FULLY CONSENTED TO THE COLLECTION, STORAGE, USE, PROCESSING, SHARING AND UPDATING OF YOUR PERSONAL
DATA FOR THE PURPOSE OF PROVIDING OUR SERVICE.
These Terms and Conditions are effective as of Jan 2019. If you have any questions, feel free to email
us at email@example.com
Whose personal data do we collect?
We collect personal data only from those who use our Platform to seek for our Services, delivery
service, and those who provide Delivery using our Platform.
What kind of personal data do we collect?
We collect data that may be required for us to provide the Services to the users of our Platform (either
the Users who places delivery detail or the Drivers who provide Transport, as requested) to obtain
Services or provide Delivery service. This data generally includes but may not be limited to addresses,
phone numbers, emails, physical locations, pictures, and any other information that may be useful in the
course of providing our Services.
How do we collect personal data?
Personal data is collected from our Platform and Driver Mobile Application when users provide additional
information in the course of creating transactional information into our Platform. We may also use
cookies to improve the user experience and the provision of our Service.
Why do we collect personal data?
Personal data is collected so that we may provide our Service in the best possible way and also to
personalize and improve your experience with our Service. To do these, the Personal data that users
provide us will be shared to Drivers for the latter to carry out and complete Transport, meaning that
personal data will be shares with other users who are providing transportation for deliveries and vice
We will also use your personal data for: statistical analysis; to develop and improve our Software and
Services; to update your records; to identify which of our, or others', products might interest you; and
for market research.
Do we disclose personal data to any third party?
We do not distribute, sell, share or disclose personal data to third parties except under the following
To improve and maintain the operation of our Platform and Service, we may share data with our trusted
maintain the confidentiality of your personal data;
To improve the user experience on our platform and to provide promotions to users by collaborating with
trusted partners who have agreed to maintain the confidentiality of the personal data;
To comply with laws and regulations, an official order, court order, or order by any government
authority which Flynd has reason to believe has the authority to issue such order.
What are the permissions requested on the Mobile Device?
Depending on the User's specific device, this Application may request certain permissions that allow it
to access the User's device Data as described below. By default, these permissions must be granted by
the User before the respective information can be accessed. Once the permission has been given, it can
be revoked by the User at any time. In order to revoke these permissions, Users may refer to the device
The exact procedure for controlling app permissions may be dependent on the User's device and software.
Please note that the revoking of such permissions might impact the proper functioning of this
If User grants any of the permissions listed below, the respective Personal Data may be processed (i.e
accessed to, modified or removed) by this Application.
Used for accessing the Driver's device location. This Application may collect, use, and share Driver
location Data in order to provide location-based services. The Driver's location is used to help the
recipient to track and monitor location of the Driver over the course of delivery.
Used for accessing the camera or capturing images and video from the device. The images are used to
identify delivery items to help the course of a delivery.
Used for accessing a host of typical features associated with telephony. This enables, for instance,
read-only access to the "phone state", which means it enables access to the phone number of the device,
current mobile network information, or the status of any ongoing calls. The phone permission is used to
let the Driver call to facilitate the course of a delivery process.
Used for accessing the Reminders app on the Driver's device, including the reading, adding and removing
of entries. The permission is used to notify on any important information need to be sent to the
Used for accessing features related to the Driver's messaging including the sending, receiving and
reading of SMS. The permission is for the Driver to contact during the course of a delivery.
Used for accessing shared external storage, including the reading and adding of any items. The
permission is used so the Driver can save a picture to his phone when necessary.
We encourage users to contact us via email at
with any questions regarding our Privacy